Job Title: Promotions Team
Department: Fan Engagement
Reports to: Sr. Manager of Fan Engagement
Position Summary:
The Promo Team member is a key position within the FC Cincinnati and TQL Stadium team. This position will be responsible for assisting in the overall activation elements at TQL Stadium. The role will engage and entertain fans and will help elevate activation messaging through TQL Stadium and Washington Park. The Promo Team must have exceptionally strong communication, creative and organizational skills and be deadline-driven in execution. The Promo Team is a fan-interactive and energetic team that works all FC Cincinnati home matches at TQL Stadium, as well as Washington Park and select outside appearances.
Please note this position is allotted for the 2027 MLS Sprint Season, which runs from February through April. However, there may be an opportunity for continued employment during the 2027–2028 season based on organizational needs and individual performance.
What You’ll Do:
- Assist with management and execution of Washington Park activations including load-in/load-out of inflatables, activations, sandbags, tents, etc.
- Operate game day Fan Zones at Washington Park and TQL Stadium which includes providing excellent customer service while offering fun and engaging activities such as Striker Challenge, an inflatable slide, craft zones, photo stations, and occasionally soccer skills stations.
- Knowledge about match day information and operations to assist fans in directions, questions, etc.
- Engage with fans in the stadium, encouraging crowd participation, and creating a lively and positive atmosphere.
- Assist with coordination of in-game promotions, giveaways and sponsor activations as needed.
- Increasing interest and excitement of FCC through the distribution of in-game promotional materials and branding activities.
- Keeping all equipment organized, in good condition and stored appropriately after each game.
- Be flexible and able to adapt to changes in the match schedule, weather delays, or other unforeseen circumstances.
- Presenting yourself in a professional manner on matchdays, including wearing your full uniform and keeping it clean.
What You’ll Bring:
- High energy, enthusiasm, and a genuine passion for engaging with fans and creating a fun atmosphere.
- Excellent verbal communication skills and the ability to connect with a diverse audience.
- Ability to read and respond to the energy of the crowd, adjusting the level of engagement accordingly.
- Bring creativity to the role by developing new and engaging entertainment ideas to enhance the matchday experience.
- Basic understanding of soccer and FC Cincinnati preferred.
- A minimum of 1 of year experience in entertainment/promotions and performing in front of and entertaining large crowds preferred.
- Knowledge, Skills, and Abilities necessary to perform essential functions
- Must be reliable and able to arrive at TQL Stadium at least 6 hours prior to kickoff for Washington Park.
- Must be available to work at least 80% of all FCC home matches (this includes CONCACAF, Leagues Cup and Playoffs)
- Must be courteous and have good listening and multi-tasking skills.
- Must display professionalism whenever wearing the uniform, as you are a brand ambassador for the entire FCC organization.
- Strong ability to work well with co-workers and supervisors in a team environment and professional manner.
- Must have reliable transportation and live in or close to the Cincinnati metro area.
- Promo Team will be required to stoop, kneel, crouch, or sit and must lift and/or move up to 50 pounds.
- Game day Seasonal: Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights. Employee will be exposed to inclement weather of varying degrees. While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs.
What You’ll Need:
- Currently pursuing or obtained bachelor’s degree in Broadcasting, Journalism, Marketing, Sports Business or related field or equivalent experience
- Excellent customer service skills and ability to positively engage fans, sponsors, and key stakeholders.
- High School Diploma or GED required.
- Ability to work efficiently in a fast-paced environment and make quick decisions.
- A strategic planner with the ability to execute at a high level to bring the plan to life.
- Effective verbal and written communication skills.
- Attention to detail and strong organizational skills.
- Experience with integration of multi-branded marketing and sponsorship environment.
- Ability to independently resolve issues and manage issues effectively.
- Exceptional organizational skills with superior attention to detail
- Must be 18 years or older.
Why You’ll Love FCC:
- FCC welcome gifts
- Resume and profile reviews
- Tour of TQL Stadium and MHTC
- Community volunteer opportunities
- Discount off team store merchandise
- Job shadow opportunities
- Paid hourly and/or college credit opportunities
About FCC
Founded in 2015, FC Cincinnati is a Major League Soccer team based in Cincinnati, Ohio. After achieving significant growth and success in the United Soccer League, the team joined MLS in 2019. FCC won the 2023 Supporters’ Shield – the annual award given to the team with the most points in the regular season – and clinched a spot in the 2023 MLS Playoffs for the second straight year. With a diverse ownership group with strong ties to Cincinnati, the club strives to unite the community both on and off the pitch through FCC Foundation, and its dedication to improving the lives of children through soccer and those in the West End Community . FC Cincinnati are committed to ongoing growth and recognizing the vital importance of company culture. The club’s DNA code, created by the staff for the staff, is actively implemented every day. FCC have been recognized locally and nationally as one of Sports Business Journal’s Best Places to Work in Sports 2023, named to the Honor List as one of “75 Great Sports Companies to Call Home.”; on the Business Courier’s Fast 55 as one of Greater Cincinnati’s fastest growing private companies; and named to The Enquirer’s Top Workplaces 2024.
Learn More!
TQL Stadium: learn more
Mercy Health Training Center: learn more
MLS NextPro: learn more
FC Cincinnati is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.