Director, Data and AI Activation

Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Build partnerships across business units and enterprise Data and AI teams to close gaps between strategy and activation, converting enterprise investments into adopted capabilities and measurable outcomes. Establish repeatable frameworks, playbooks, and operating mechanisms that enable business units to navigate, adopt, and apply emerging Data and AI capabilities. Translate enterprise Data and AI Strategy into BU-level objectives, plans, actions, and surface business context and adoption insights to inform enterprise priorities. 

• Scale the activation function to meet growing enterprise demand as investment in AI and data capability expands across all business units  
• Own and have final decision authority on the enterprise BU activation plan across data and AI, partnering with data product, AI, and business teams to align activation priorities, adoption plans, and execution roadmaps for enterprise capabilities  
• Serve as the primary alignment partner for BU activation, connecting business unit priorities with enterprise
• Data and AI initiatives and leading large-scale cross-BU activation efforts  
• Build and own repeatable activation frameworks, playbooks, and operating mechanisms that enable business units to discover, understand, access, adopt, and apply enterprise Data and AI capabilities through consistent training, guidance, support, and readiness approaches 
• Guide scalable activation of emerging Data and AI capabilities, ensuring new platforms, tools, and investments are introduced through consistent enterprise playbooks 
• Drive change readiness, engagement, and adoption of Data and AI capabilities. Enable business units to successfully understand, embrace, and integrate new capabilities through communications, training,  and change.
• Partner with governance, risk, security, and workforce readiness teams to ensure foundational requirements are integrated into BU activation approaches for data and AI at enterprise scale  
• Translate enterprise Data and AI Strategy priorities into BU-level action, ensuring strong data foundations underpin AI adoption and outcomes  
• Establish mechanisms to assess business readiness, surface adoption gaps, and translate business context and feedback into activation priorities and enterprise playbook improvements 
• Lead and develop teams responsible for data activation and AI activation, setting priorities and ensuring alignment across both functions  
• Define, socialize, formalize progress measurement framework and metrics for activation 
• Provide mentorship, coaching, and professional development opportunities to highly motivated, high-performing teams  
• Make staffing decisions and shape role design as the function matures  
• Maintain thorough knowledge of and ensure compliance with applicable federal and state laws, rules, regulations and NFCU policies and procedures  
• Develop and maintain team-specific components of the Division Annual Financial Plan (AFP)  
  Perform other duties as assigned 

• 10-15 Years of Relevant Work Experience
• MBA and/or related degree or qualifications in Data Science, AI, Computer Science, Information Technology,
• Strategy, or related field, or the equivalent combination of education, training and experience 
• Significant experience leading activation, enterprise transformation, enablement, adoption, strategy execution, or related functions, including experience leading people managers  
• Extensive experience creating strategy for large-scale, cross-enterprise initiatives  
• Extensive experience leading work across digital transformation, data strategy, AI strategy, and activation  
• Extensive experience developing strategic, operational, and technology roadmaps  
• Extensive experience using consultative approaches to engage stakeholders, diagnose needs, and translating strategy into action
• Advanced knowledge of data and AI governance practices, including Ethical AI  
• Expert ability to communicate data and AI concepts clearly to a broad range of audiences, including executive, technical, and non-technical stakeholders  
• Extensive experience developing pragmatic solutions by applying knowledge of financial services, business operations, and technology trends  
• Advanced knowledge of banking/financial industry trends, products and services  
• Advanced ability to execute in a fast-paced, high-demand environment while balancing multiple enterprise priorities  
• Expert ability to influence leaders and guide strategic thinking as a trusted advisor  
• Expert critical thinking, analytical, and problem-solving skills  
• Expert ability to translate business needs into scalable data and AI activation priorities  

Additional Information

Hours:

• Monday - Friday, 8:00AM - 4:30PM

Location:

• 820 Follin Lane, Vienna, VA 22180

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.

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Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.