Lead Talent Acquisition Coordinator

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Overview
The Senior Talent Acquisition Coordinator will serve as a key operational anchor for the temporary hiring portfolio as well as administrative services. Reporting to the Director of Operations, this individual will have direct oversight of the workflow for the TA Coordinator team, independently resolve complex hiring case issues, provide hands-on support in the processing of temporary hires for the University, manage daily high-volume of client services and customer inquiries, and serve as a point person for external staffing vendors. Recommend process enhancements as well as systems enhancements to drive operational efficiencies and ensure successful recruiting process outcomes.  This role requires a unique blend of customer service excellence, strong problem-solving agility, and a process-improvement mindset. 

Required Skills and Abilities

1. Problem-Solving Agility: Demonstrated ability to work independently, navigate ambiguity, and resolve complex administrative or case-handling challenges without immediate oversight.

2. Change Mindset: An optimization-focused mindset with experience or interest in technology transitions, change management, and building future-state operational models.

3. Technical Fluency: Strong proficiency with Workday applicant tracking systems (ATS), alongside standard tools like MS Excel, Word and PowerPoint.

4. Communication: Exceptional interpersonal, written, and verbal communication skills; comfortable interacting with and advising client groups and senior partners.

Preferred Skills and Abilities

1. Knowledge of Phenom CRM or related tools

2. Experience in Higher Education

3. Prior experience leading workflows and processes

Principal Responsibilities

1.  Provides administrative leadership for a unit or function, including overseeing and coordinating projects or work processes, and distributes the work of a minimum of two full time employees. 2.  Oversees and coordinates the daily operations of the office, including projects and work processes. Manages calendars and calls, assesses nature of issues and escalates as appropriate.  Serves as principal source of information on policies, procedures, programs, and office activities. Administers, monitors, tracks and maintains office budget and spending. 3.  Oversees and coordinates special projects on a variety of topics. Identifies project needs. Researches, gathers and analyzes data and materials. Collects project updates in a timely manner; prepares and maintains documentation, tracking, reports and presentations; follows up as appropriate. 4.  Performs on-going review of department processes and systems. Develops, implements, and oversees office procedures designed to streamline operations, eliminates duplication and improves efficiency throughout the department. 5.  Monitors and prioritizes communications for action and review; provides background necessary for action/decision-making; flags time sensitive material; initiates follow up. 6.  Composes and/or coordinates substantive communications, reviews outgoing material for accuracy and completeness. Develops and/or produces materials for presentations. 7.  Prioritizes, assigns and monitors work, according to set standards and expectations among the department administrative support staff. Ensures appropriate levels of coverage so department priorities can be met. Clarifies roles and responsibilities based on management definitions. Establishes and cultivates productive relationships between teams. 8.  Attends meetings and drafts minutes. Performs other duties and responsibilities as necessary to support the mission of the office. 9.  Greets visitors, answers and screens telephone calls and assesses nature of business. Responds to requests for information and provides assistance. Screens and responds to mail. 10. May perform other duties as assigned. Required Education and Experience Eight years of related work experience, six of them in the same job family at the next lower level and a high school level education; or six years of related work experience and an Associate's Degree; or two years of related work experience and a Bachelor's Degree; or an equivalent combination of education and experience.

Job Posting Date

07/30/2026

Job Category

Administrative Support

Bargaining Unit

EXC

Compensation Grade

Labor Grade E

Compensation Grade Profile

Hourly Range

$35.64

Time Type

Full time

Duration Type

Staff

Work Model

Hybrid

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

Health Requirements

Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.

Posting Disclaimer

The hiring rate of a role is determined in accordance with the provisions outlined in the respective collective bargaining agreement.

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through  their hiring department.

The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Note

Yale University is a tobacco-free campus.