Edmonton Field Partsperson- Vendor Managed Inventory (VMI)

What You'll Do

• Process and coordinate parts orders and deliveries
• Manage on-site inventory, including counting, ordering, stocking, and replenishment activities
• Coordinate parts requirements related to customer equipment maintenance and repair in the field
• Ensure accurate required-by dates are entered into company systems
• Communicate estimated delivery dates and order updates to customer contacts
• Complete daily EJHAs and monthly vehicle inspections
• Attend team meetings, training sessions, and development activities as required
• Deliver parts to customer and company locations as directed by the Regional Parts Manager and VMI Team
• Participate in parts-related projects, initiatives, and assignments
• Support call quality and performance improvement initiatives
• Source non-Caterpillar parts as required
• Manage backordered parts
• Prepare weekly inventory usage reports for customers
• Provide shop and field parts support when working from the branch

What We're Looking For

• Journeyperson Parts Technician Certification (Red Seal preferred)
• Previous experience in parts sales, warehousing, front counter operations, inventory management, or customer support
• Caterpillar product knowledge is considered a strong asset
• Experience working directly with customers in field or industrial environments
• Strong customer service and communication skills
• Ability to work independently with minimal supervision
• Strong computer skills and experience working with multiple software platforms
• Experience with SIS, AIMS, Antares, SIMSi, InfoCast, Lawson M3, Landmark Smart Office, M3 Sales Automation, and Microsoft Office is considered an asset
• Industry experience in mining, heavy construction, and technology products is considered an asset
• Previous field experience is an asset

Additional Requirements

• Valid Class 5 Driver's Licence with an acceptable driving record
• Ability to operate an F550 Flat Deck truck on a daily basis
• Ability to meet customer site access requirements, including clean-shaven requirements where applicable
• Ability to obtain and maintain customer site access approval
• Forklift and Crane & Rigging experience are assets (training available)
• WHMIS, TDG, and First Aid certification will be required upon hire
• This is a safety-sensitive position and requires the successful completion of all customer site screening requirements, including full-panel testing

Additional Information

This position is governed by the terms and conditions of the Alberta Local 99 Collective Agreement.

Please note: Any future shift changes will be administered in accordance with the current Collective Agreement.

Posting Closes: August 26, 2026.