Courier Supervisor

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

271 East River Rd, Rochester, New York, United States of America, 14623

Opening:

Worker Subtype:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

40

Department:

100085 Mail-Fac & Services

Work Shift:

UR - Day (United States of America)

Range:

UR URG 107 H

Compensation Range:

$23.27 - $32.60

Responsibilities:

Operates heavy trucks or similar vehicles to pick up and deliver products, supplies and equipment to and from organization, supplier and customer sites. Actions may involve complex pickups and deliveries, e.g., night deliveries, international travel, transport of dangerous and hazardous products. Provides guidance to others with less experience.

SCHEDULE

• Monday - Friday 9:00am - 6:00pm

ESSENTIAL FUNCTIONS

• Distributes daily work assignments, directs staff, including full-time, student, and temporary workers, manages performance expectations, ensures compliance with policies and regulations, approves leave and overtime, and assumes departmental responsibility.
• Performs operational duties, tracks delivery movements, monitors routes and on-demand requests, ensures correct deliveries, consults with departments for scheduling, prioritizing deliveries, and manages records.
• Monitors vehicle regulations and procedures, oversees vehicle utilization and maintenance, researches vehicle purchases, and ensures contingency plans.
• Addresses customer and staff inquiries, implements solutions, maintains rapport with departments to prevent delivery delays, and provides status updates.
• Ensures deliveries meet customer and department standards and enforces quality control processes. Maintains a safe environment, ensures proper equipment use and certifications, updates disaster recovery plans, trains new hires, and monitors staff certifications.
• Prepares routine and special reports, analyzes production and human resource data for efficiency, manages financial records, and reviews courier requisitions.
• Other duties as assigned.

MINIMUM EDUCATION & EXPERIENCE

• Associate's degree in logistics, engineering or business and 2 years of supervisory experience required
• Or equivalent combination of education and experience

LICENSES AND CERTIFICATIONS

• CDL License preferred

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.