The State Street Middleware Web Application Infrastructure Team supports multiple web server and application server software suites across the Bank The successful candidate will provide L3 technical expertise and leadership to the Web Operations Team. The position requires effective communication and technical skills with a willingness to learn and implement best-of-breed tools and solutions. The candidate must be willing to design solutions, work on new technology projects and improve the current web application stack.

Job Functions:

Provide Level 3 technical support for Middleware Web Application Services for the State Street Corporation.

Effectively participate and lead  ITIL processes including Incident, Problem, Change, Capacity management

Serve as a client liaison and a point of escalation for internal and external customers

Work with the engineering team on continuous service improvement focusing on automation and service standardization.

Initiate and manage vulnerability remediation, patching, upgrades, and hardware life cycle to ensure we remain current with technology solutions and meet client needs.

Requirements:

The Middleware Web Operations Team supports a multitude of web servers and web application products across all major Business units in the Bank. The candidate will provide technical engineering support to the Web Operations Team 

Qualifications:

The successful candidate will have strong hands-on and technical experience with web server and web application technologies, which includes:

· Strong knowledge in web server and web application technologies - IBM WebSphere NDM, IBM HTTPD Server, JBoss and JBCS, OHS, Weblogic, Microsoft IIS, Tomcat, Cloud Technologies (AWS, Azure, Google), and NGINX (a plus).

· Strong knowledge of SSL and SSH security, protocols, and key management.

· Ability to manage high-priority initiatives and coordinate the activities with SSC Service Delivery and Engineering teams to completion.

· Proficient knowledge and hands-on experience with Shell Scripting, Python Programming, Ansible Core/Tower and Terraform, Cloud (AWS/Azure/GCP).

- Ability to work in a team setting with a diverse group: operations support resources, SSC client services representatives, application and service delivery teams.

Salary Range:

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.