Supplier Quality Engineer II
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
A Day in the Life
As a Supplier Quality Engineer II, you'll play a key role in ensuring our suppliers consistently deliver high-quality materials, components, and services that support the manufacturing of innovative medical devices. Working collaboratively across Supplier Quality, Component Engineering, Manufacturing, Operations, and New Product Development, you'll help drive supplier performance, strengthen quality systems, and support the successful launch of new products in a highly regulated environment.
This position is ideal for an engineer who enjoys partnering with suppliers, solving technical challenges, analyzing data, and driving continuous improvement while making a meaningful impact on patient outcomes.
This is a fully onsite position based in Billerica, MA, where in-person collaboration is essential to supporting our manufacturing operations and delivering life-changing therapies.
In this role, you will:
- Partner with suppliers to ensure the consistent delivery of high-quality parts, materials, and services that meet Medtronic quality standards.
- Monitor supplier performance throughout the product lifecycle, proactively identifying, investigating, and resolving supplier quality issues.
- Support supplier qualification, approval, and ongoing performance management activities in accordance with company procedures and regulatory requirements.
- Develop, prioritize, and execute supplier audit plans to assess compliance with Good Manufacturing Practices (GMP), quality system requirements, and applicable industry standards.
- Evaluate supplier quality systems and manufacturing processes, providing constructive feedback and partnering on continuous improvement initiatives.
- Analyze supplier quality data, identify trends, and implement corrective and preventive actions to improve supplier performance.
- Collaborate with cross-functional teams including Manufacturing, Engineering, Operations, Regulatory Affairs, and Supply Chain to address supplier-related quality concerns.
- Participate in root cause investigations, supplier corrective action requests (SCARs), and verification of implemented solutions.
- Support supplier risk management activities and ensure compliance with applicable regulatory and quality system requirements.
- Partner with New Product Development (NPD), Component Engineering, and Post-Market Supplier Quality teams to support the successful introduction of new products.
- Provide Supplier Quality engineering support throughout the product development lifecycle to ensure new components and suppliers meet quality, reliability, and regulatory requirements.
- Collaborate with Component Engineers to develop product acceptance sampling strategies, supplier qualification plans, and control plans for new products.
- Support Approved Supplier List (ASL) activities and Supplier-Owned Quality initiatives.
- Define Receiving Inspection requirements and support validation of internal inspection and test methods where required.
- Help establish robust quality controls that prevent defects and support successful product commercialization.
Must Have: Required Qualifications
- Bachelors degree with a minimum of 2 years of relevant experience OR
- Master's degree with a minimum of 0 years relevant experience
Nice to Have: Preferred Qualifications
- Experience interpreting engineering drawings, specifications, and technical documentation.
- Strong analytical and problem-solving skills with the ability to investigate complex quality issues.
- Excellent communication and collaboration skills with the ability to build strong relationships across internal teams and external suppliers.
- Experience working within a regulated manufacturing environment such as medical devices, pharmaceuticals, biotechnology, aerospace, automotive, or another highly regulated industry.
- Knowledge of FDA Quality System Regulation (21 CFR Part 820), ISO 13485, ISO 9001, or similar quality standards.
- Experience conducting supplier audits or supporting supplier quality improvement initiatives.
- Familiarity with quality tools such as DAMIC, CAPA, FMEA, SPC, Control Plans, PPAP, MSA, Root Cause Analysis, 8D, or Six Sigma methodologies.
- Experience supporting supplier quality activities during New Product Development (NPD).
- ASQ Certified Quality Engineer (CQE), Certified Supplier Quality Professional (CSQP), or similar certification is a plus.
- Ability to manage multiple priorities while maintaining strong attention to detail.
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
U.S. Work Authorization & Sponsorship
At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.
Recruitment Fraud Alert
We are aware of phishing scams targeting job seekers. Please keep the following in mind:
Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.
Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.
If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.
If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.