Sr.Manager - Enterprise Agile Coach

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At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

What You Will Do *

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The Role

We're hiring a Senior Agile Coach to help teams build lasting capability, not just run agile ceremonies/events. This is a product oriented agile transformation, not just a process one, so product thinking and customer orientation are just as central to this role as agile practice itself. You'll work with teams across a wide range of maturity, from groups just beginning their journey to teams already pushing toward high performance, and you'll need to quickly read where a team is and adapt accordingly.

You'll coach Scrum Masters, Product Owners, team members, and leaders alike, helping each of them understand and own their role in the transformation, including how they think about their product, their customers, and their backlog.

This is a high trust, high autonomy role. We're looking for someone who can be handed a team, quickly build credibility, and then step back as that team increases its agile maturity.

We're hiring two Senior Agile Coaches and looking for a complementary pair. One will lean more heavily into coaching and product orientation. The other will bring genuine development skills, particularly Power BI database administration, and data visualization, to help us tell the story of team progress, maturity, and performance through real metrics and dashboards, in addition to coaching. If you're strong in one area and developing in the other, tell us where you naturally lean.

What You'll Do

• Coach teams end to end, building the independent capability to sustain their own agile and product practices

• Assess a team's current maturity quickly and accurately, and calibrate your approach to meet them where they are

• Coach Scrum Masters and Product Owners directly, building their capability to run their own teams without ongoing coach support

• Coach leaders and team members on their role in a product-oriented transformation, not just the mechanics of ceremonies/events

• Help teams shift from a project mindset to a product-oriented mindset, including how they think about customers and their backlog

• Facilitate and continuously improve core agile ceremonies/events in ways that fit infrastructure and cybersecurity work

• Guide teams toward becoming genuinely high performing, self-managing, and product and customer oriented

• Facilitate targeted workshops on topics such as backlog refinement, definition of done, and other applicable topics to help teams learn and grow

• Build and maintain Power BI dashboards and reports that turn team maturity, progress, and other key data into a clear, compelling story for leadership and other dashboard customers

• Partner with the coaching bench to identify what metrics matter and design visualizations that make team progress easy to understand

What You Bring

• 5+ years of Agile coaching experience, including experience coaching multiple teams at different levels of maturity at the same time

• A track record of taking teams from low agile maturity to genuinely high performing, self-sufficient practice

• Strong product and customer orientation, with the ability to coach teams on product thinking, not just agile mechanics

• Strong facilitation skills, including experience with immersive or embedded coaching models (dojo experience a strong plus)

• Experience coaching infrastructure, cybersecurity, IT operations, or other operationally focused teams that don't fit a typical software development mold

• Broad exposure across multiple agile frameworks and methods (for example Scrum, Kanban, SAFe, and Extreme Programming), with the ability to pull the right tool for a given team

• Certifications from respected organizations such as Scrum Alliance, Scrum.org, ICAgile, Scrum Inc., SAFe, Kanban University, or PMI. Credentials like CSP, ICP‑ACC, PMI‑ACP, SAFe SPC, KCP, or Scrum@Scale Practitioner are especially valuable. Coaching certifications from the International Coaching Federation (ICF) are a strong plus

• Hands-on experience with Power BI or similar data visualization and reporting tools; ability to independently build dashboards that turn raw team data into a clear story and useful insights

• Working knowledge of SQL and relational databases, enough to pull, shape, and query the data behind those dashboards

• Demonstrated comfort with high autonomy and high trust: being handed a team and running with it, with minimal oversight

• Strong written and verbal communication skills, comfort working with a US based leadership team, and aligning work hours to US time zones

What Success Looks Like

• Teams you coach become genuinely high performing, product oriented, and self-managing, not dependent on you

• Scrum Masters, Product Owners, and leaders you've coached understand and own their role in sustaining agile and product ways of working

• You quickly establish trust and autonomy, enabling teams and leaders to sustain agility long after your direct involvement.

Qualifications You Must Have *

• 5+ years as an Enterprise Agile Coach or expert in a product‑based operating model, preferably in infrastructure.
• 10–12 years of Agile/Lean process improvement experience in large enterprises.
• Strong understanding of organizational agility and ability to coach across leadership, product management, and teams.
• Expertise in systems thinking, organizational behavior, operating models, and change management.
• Ability to operate across all hierarchy levels.
• Experience leading Agile transformations in globally distributed environments.
• Organizational design experience and ability to address systemic impediments while coaching leaders.
• Hands‑on experience with Jira or similar tools.
• Ability to translate team‑level activity into leadership‑focused insights.
• Experience driving continuous improvement via metrics, retrospectives, and experimentation.
• Strong facilitation, coaching, and communication skills.
• Comfortable navigating complex environments with established processes.

Qualifications We Prefer

• Experience coaching multiple teams or working at program/portfolio level.
• Experience coaching senior leaders/executives.
• Familiarity with flow metrics, outcome‑based measures, and improvement frameworks.
• Agile coaching/Scrum certifications (RSM, CSM, PSM, ICP‑ACC, RST).
• Demonstrated collaborative, flexible, empathetic, and curious mindset.

We require candidates to be flexible with working hours, this position requires candidates to work in the US shift, that is 5 PM IST to 2 AM IST.

Learn More & Apply Now

Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as:

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.

Remote: Employees who are working in Remote roles will work primarily offsite (from home). If you live within a reasonable commute of an RTX site with other colleagues you interact with, your manager will discuss whether there is a degree of onsite presence associated with this role.

Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.

Requires broad management and leadership knowledge to lead project teams.

Typically requires: A University Degree or equivalent experience and minimum 10 years prior relevant experience, or An Advanced Degree in a related field and minimum 7 years experience

Engineering/Other Technical Positions: Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 10 years of prior relevant experience unless prohibited by local laws/regulations.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.  

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