Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

You will join a world class team of human factors design engineers responsible for further development and enhancement of Medtronic's advanced surgical technologies for open, minimally invasive, and robotic surgical procedures.
Impact patient outcomes. Come for a job, stay for a career.

In the Surgical Operating Unit, part of Medtronic’s Medical Surgical Portfolio, we believe patients around the world deserve access to quality care and improved outcomes. We strive to be known among our customers and the market for outstanding usability and safety, with products that are free from frustration, convey a sense of precision that users can trust and matched with an approachable user experience.

As a Senior Human Factors Design Engineer, you will contribute to and lead human factors efforts within the User Centered Design functional group, belonging to the Systems Center of Excellence within the Surgical Operating Unit. This position will support programs based out of the North Haven, CT in the United States, with opportunities to support additional global programs and cross-OU initiatives. The focus of this role will be a technical contributor to support the Core Surgical and Hugo robotics platforms, and released product human factors engineering.

         

         

Responsibilities may include the following and other duties may be assigned.

• Designing usability studies and driving testing strategies,
• Moderating usability testing of prototypes with end users and customers,
• Aiding in data collection and root cause analysis during usability testing,
• Responsible for Use-related Risk Analysis documentation
• Provide technical insight for user interface design, HF processes, and planning for team and business strategy
• Perform observation / contextual inquiry for applicable use cases/environments e.g. Surgery
• Moderate interviews with end users and customers for the purpose of need finding, use case identification, use condition identification, use error identification, validation of customer and user needs, and determining effectiveness of risk controls.
• Contribute and maintain human factors program documentation as needed for the Usability Engineering File
• Aiding teams with preparation of usability-related documentation for regulatory body submissions
• Aid in identifying use-related issues upon post-market launch and provide recommendations of risk control enhancements.

Must Have: Minimum Requirements  

• Bachelor’s degree required 

• Minimum of 4 years of relevant experience, OR Master's degree with a minimum of 2 years relevant experience OR PhD with 0 years relevant experience.

  
Nice to Have 

• BS in Human Factors or a closely-related field (such as Biomedical Engineering, Industrial Design, Industrial Engineering) with 4+ years’ experience; MS or higher preferred with 2 years’ experience (specific experience in medical device development is strongly preferred)
• Experience planning, conducting, and documenting usability testing in a medical device use context
• Experience planning, scaling, documenting, and executing human factors program activities in accordance with FDA guidance and other relevant international standards (e.g., IEC 62366, IEC 60601, ISO 14971)
• Experience with risk analysis as specifically applied to human factors (e.g., AFMEA, UFMEA, URRA techniques)
• Experience interacting with FDA and other regulatory bodies in the context of new product approval submissions preferred (e.g., 510k and PMA; related in-person meetings)
• Experience working with complex devices involving both software and hardware preferred
• Excellent analytical, organizational, oral communication, and written communication skills required
• Detail-oriented with strong commitment to quality and to the workplace with the ability to efficiently multitask 
• Interact and communicate with all levels of employees within the Company, as well as suppliers, customers and peers effectively.
• Comply with policies, procedures, standards and rules of the Company.
• Maintain quality assurance policy consistent with standards.
• Must be willing and able to travel approximately 20% of the time domestically and internationally.
• Must respond to changing requirements and working conditions including changing deadlines and project requirements and strict time constraints.
• Software skills: Microsoft Office (Word, Excel, PowerPoint, Project); experience with additional qualitative, quantitative, and project management tools a plus (e.g. Miro, Smartsheet, Dovetail, etc...).

For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

U.S. Work Authorization & Sponsorship

At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

‌

Recruitment Fraud Alert

We are aware of phishing scams targeting job seekers. Please keep the following in mind: 

Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. 

Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. 

If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. 

If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com. 

‌

Benefits & Compensation
 

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

Salary ranges for U.S (excl. PR) locations (USD):$126,400.00 - $189,600.00

 

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

 

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

 

Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

 

Further details are available at the link below:

Medtronic benefits and compensation plans

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.