Service Planner

What You'll Do

As a Service Planner, you'll play a key role in coordinating equipment repairs, rebuilds, inspections, and delivery schedules. You'll work closely with operations, technical teams, parts personnel, warranty teams, and customers to keep projects moving efficiently from start to finish.

Planning & Scheduling

• Develop and maintain detailed work schedules for equipment projects.
• Coordinate labour, parts, resources, and timelines.
• Monitor project progress and identify potential delays before they occur.
• Track key milestones and ensure projects remain on schedule.

Project Coordination

• Review work scopes before execution begins to ensure requirements are clearly defined.
• Collaborate with internal teams to ensure jobs are planned effectively.
• Support smooth communication between departments and stakeholders.
• Track action items and project deliverables.

Warranty Administration

• Identify warranty opportunities on equipment repairs and rebuilds.
• Prepare and coordinate warranty submissions.
• Ensure supporting documentation is accurate and complete.
• Help maximize warranty recovery and reduce processing delays.

Customer Support

• Serve as a key point of contact for customers throughout the planning and execution process.
• Provide updates on project status, timelines, and completion targets.
• Build strong relationships through proactive communication and service excellence.

What We're Looking For

• Experience in service planning, maintenance planning, project coordination, scheduling, or a related role.
• Strong mechanical aptitude and understanding of heavy equipment, mining equipment, construction equipment, or industrial operations.
• Ability to manage multiple projects and priorities simultaneously.
• Excellent organizational and problem-solving skills.
• Strong communication and customer service abilities.
• Proficiency with Microsoft Office applications.
• Experience with service management systems, scheduling software, or warranty administration is considered an asset.

Why Join Finning?

• Competitive compensation and benefits package.
• 7 days on, 7 days off rotational schedule.
• Opportunity to work with industry-leading equipment and technology.
• Exposure to large-scale projects in a growing operation.
• Career development opportunities within a global organization.
• Collaborative team environment focused on safety, quality, and continuous improvement.

The Impact You'll Make

As our operation expands, this role will be instrumental in improving project planning, equipment delivery performance, schedule accuracy, and customer satisfaction. You'll help ensure teams are prepared to execute work efficiently while supporting continuous growth and operational excellence.

If you are a planner, coordinator, or mechanically minded professional who enjoys bringing people, resources, and schedules together to achieve results, we encourage you to apply.

Build your future with Finning and help deliver exceptional service to some of the world's largest equipment operations.