Mail Services Assistant

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Closing Date:

Type of Position:

Staff - Clerical

Workstudy Position:

No

Job Type:

RegularDay Shift (United States of America)No

Institution Name:

University of Arkansas at Pine Bluff

The University of Arkansas at Pine Bluff is an 1890 Land-Grant HBCU with a diverse student population, competitive degree offerings and stellar faculty.

For more than 140 years, the University of Arkansas at Pine Bluff has worked to create an environment that inculcates learning, growth and productivity while affording a basic need to its students – a chance to advance.

The 15:1 student to teacher ratio makes it possible to maintain a learning environment with close interaction between students and faculty while challenging curricula encourage our students to seek and fulfill their potential.

You can excel in your chosen field of study through a curriculum of Certificate and Associates degree programs, more than thirty Undergraduate programs, Master’s degree programs and a Doctorate program in Aquaculture/Fisheries. You can also develop workplace readiness through internships, co-ops and fellowships in the U.S. and abroad.

Out-of-class experiences and student involvement include more than 90 student organizations, an internationally renowned Vesper Choir, Marching Band, Concert Bands, Wind Symphony, nationally recognized debate team, award-winning theater department and accomplished athletic program.

Though the main campus is in Pine Bluff, its reach is worldwide. UAPB has an extended campus in North Little Rock and offers as well as online courses. With the addition of the Arkansas Research and Education Optical Network (ARE-ON), students can engage in information exchange with others anywhere in the world. There are also Research and Extension offices in Lonoke, Newport and Lake Village and collaborations with other colleges and universities in the State through the National Science Foundation funded STEM (Science, Technology, Engineering and Mathematics) Academy.

As the second oldest land-grant institution in the state of Arkansas, the mission of this No Excuse University remains the same – to provide a high quality, affordable education with a personal touch. We invite you to Become a Part of the Pride at the University of Arkansas at Pine Bluff.

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply link/button.

If you have a disability and need assistance with the hiring process and require reasonable accommodations, please contact Human Resources at 870.575.8400 .

Department:

Director, Printing Services

Department's Website:

Summary of Job Duties:

The Printing and Mail Services is responsible for coordinating and performing campus-wide mail and printing
operations. This position combines the duties of the Mail Services Coordinator and Institutional Printer roles,
providing comprehensive support in the areas of mail distribution, postage management, printing production,
customer service, and equipment maintenance. The position ensures efficient workflow, adherence to postal and
printing regulations, and high-quality service delivery to the University of Arkansas at Pine Bluff campus community.

Qualifications:

• Coordinate daily operations of the campus mail center, ensuring accurate and timely distribution of

incoming mail and packages.

• Receive, sort, and deliver incoming mail, interoffice mail, and packages to designated locations across

campus.

• Prepare, weigh, meter, and process outgoing mail, including certified, registered, express, insured, bulk,

and international mail.

• Ensure proper handling and documentation of mail requiring special processing or signatures.

• Maintain accurate records of postage usage, expenditures, cash drawer balances, and stamp inventory.

• Sell postage and provide customer support at the mail counter.

• Maintain mailroom equipment and coordinate repairs and service needs.

• Assist customers, screen incoming calls, and provide professional front-line service.

• Receive, review, and process print job orders, including forms, brochures, booklets, flyers, postcards, and

other materials.

• Operate and maintain printing equipment such as digital copiers, presses, cutters, folders, binders, and

drilling machines.

• Monitor print quality, adjust equipment settings, and ensure accurate completion of print orders.

• Use computerized systems to prepare cost center reports, print logs, and chargeback documentation.

• Maintain printing supplies, paper inventory, and request replenishment or capital equipment as needed.

• Provide support for print production, including trimming, folding, saddle stitching, padding, and binding.

• Train new work-study staff on printing and mail procedures, and safety practices.

• Resolve customer concerns, operational issues, and workflow problems.

Additional Information:

 High school diploma or equivalent.

 Two years of experience in mail services operations or printing operations.

 At least one year of experience in a leadership, supervisory, or advanced technical role.

 Additional job-related education and/or experience may be substituted for all or part of these

requirements with appropriate departmental approval

Salary Information:

$30,000 Annually

Required Documents to Apply:

None

Special Instructions to Applicants (Please upload all required documents in the "Resume" attachment section of your application to be considered for this position):

Valid Driver's LicenseSharron Williams
Onboarding Manager
williamssm@uapb.edu

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

No Background Check Required

The University of Arkansas at Pine Bluff may conduct pre-employment background checks on certain positions for applicants being considered for employment.  The background checks may include a criminal background check and a sex offender registry check.  Required checks are identified in the position listing.  A criminal background check or arrest pending adjudication information alone shall not disqualify an applicant in the absences of a relationship to the requirements of the position.  Background check information will be used in a consistent, non-discriminatory manner consistent with the state and federal law. 

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:

Balancing, Climbing, Crawling, Crouching, Feeling, Grasping, Hearing, Kneeling, Lifting

Frequent Physical Activity:

Balancing, Climbing, Manipulate items with fingers, including keyboarding

Occasional Physical Activity:

Manipulate items with fingers, including keyboarding

Benefits Eligible:

No