Installation Technician
The Opportunity:
The CIS program supports our intelligence customer deliver IT services to conduct its globally distributed operations. We are driving an exciting technological transformation of customer IT services by leading the design, development, implementation, and operation of cutting-edge solutions. This includes continuous service improvement through the modernization of IT system infrastructure.
CACI is looking for an experienced, innovative, and motivated Installation Technician to support the mission objectives and needs of the customer, the Defense Intelligence Agency. In this role you will be the hands-on executor of customer technology refresh projects. Your tasks will primarily be related to the preparation, execution, and closing of facility-wide end user IT life cycling projects. You will conduct work at customer sites, mainly around the national capital region and must be able to travel to and between sites independently.
The position is contingent upon award of the DIA SITE III CIO Infrastructure Services (CIS) contract.
Responsibilities:
Expertise in IT infrastructure equipment, systems, and related component
May supervise or lead installation and assembly work done by other equipment specialists
Able to work independently to maintain equipment and systems and conducts testing and troubleshooting
Investigates equipment and system failures and performs root cause analysis to determine repair scope or replacement work required
Implements break/fix solutions for replacement repair and/or recovery of elements for operational systems
Develops and promotes efficiencies and innovative processes for installation, deployment, and maintainability of IT equipment and systems
Develops and ensures adherence to Standard Operating Procedures (SOPs) related to system and component installation, configuration, and connectivity deployments
Responsible for asset and materials management, equipment/material management, installation management, and equipment decommission management in support projects related to IT assets for Tech Refresh
Serves as key point of contact for stakeholder collaboration, change management, and risk management associated with global equipment logistics, deployment, and installation project services
Aids in creation of content required documentation, reports, and data adhering to schedule, format, and content requirements specified by the contract
Qualifications:
Required:
Must hold a current Top Secret SCI clearance with ability to obtain poly prior to start
DOD 8140 Certification applicable to role (minimum Security+)
HS and 12+ years of experience, an AA and 10+ years of experience, BS/BA and 8+ years of experience, or MS/MA and 6+ years of experience
Possesses understanding of Bill of Materials (BOM) for installation activities and develops and maintains timeline of installation schedule for projects
Proven track record in the deployment and maintenance of extensive global networks and systems, complemented by a thorough grasp of IC ITE services with a minimum of 5 years of hands-on IT experience
Demonstrate proficiency in equipment, software, and systems installations; troubleshooting; customer relationship management; change management; risk management; and IT service management
Willingness to learn new skills and new technologies
Desired:
Proficiency in classified IT environments, terminology, equipment lifecycles, and IT asset management
Knowledgeable in ICD 503, DCID 6/3, DIACAP, and NIST standards to ensure robust information assurance and compliance
ITIL 4 Foundation Certification
What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.
Pay Range:
There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
The proposed salary range for this position is:
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