Head of Recruiting Operations

About the Role

At Verkada, recruiting is one of our greatest competitive advantages. As we continue to scale globally, we're looking for a Head of Recruiting Operations to build the systems, processes, and operating model that enable us to hire exceptional talent at scale.

Reporting directly to the VP of Sales Strategy & Operations, you'll lead the teams responsible for scaling Verkada's recruiting function and organization, including Recruiting Operations, Recruiting Coordinators, Recruiting Enablement, Recruiting Systems & Tools, and our Embedded Recruiting Strategy function.

Unlike traditional recruiting organizations, Verkada operates a decentralized recruiting model where recruiting teams are embedded within the business functions they support. You'll establish the operating model, governance, and shared ways of working that enable those teams to operate as one high-performing recruiting organization while partnering closely with Recruiting Leadership, Finance, People, and business leaders to drive hiring excellence across the company.

This is a highly visible leadership role at the intersection of recruiting operations, analytics, systems, and business strategy. You'll improve how we hire by building scalable recruiting programs, leveraging data to inform decisions, and creating the operational foundation that supports Verkada's continued growth.

We are committed to a thriving in-office culture. This role is based in our San Mateo headquarters and requires working onsite.

What You'll Do

• Define and execute Verkada's Recruiting Strategy & Operations roadmap, building the operating model, governance, and processes that enable our recruiting organization to scale effectively.
• Own the end-to-end recruiting operating model across Recruiting Operations, Embedded Recruiting Strategy, Recruiting Enablement, Recruiting Coordinators, and Recruiting Systems, ensuring consistent execution, accountability, and service delivery.
• Build and continuously improve recruiting programs, interview processes, and operational workflows that create a consistent experience for recruiters, hiring managers, interviewers, and candidates.
• Establish operational rigor through standardized recruiting processes, documentation, change management, and consistent execution across the recruiting organization.
• Own executive recruiting dashboards and KPIs, delivering actionable insights on hiring performance, recruiter productivity, funnel health, quality of hire, capacity planning, and recruiting effectiveness.
• Partner with Finance and business leaders to operationalize hiring plans through recruiting capacity planning, forecasting, and resource allocation.
• Lead executive recruiting reviews, presenting hiring performance, organizational insights, and data-driven recommendations to senior leadership.
• Evaluate, implement, and optimize recruiting technologies while ensuring strong systems governance, data integrity, workflow automation, and AI-enabled recruiting processes.
• Own and continuously evolve Verkada's Quality of Hire framework, ensuring consistent adoption of structured interviewing, the Sales Performance Record (SPR), and post-hire hiring quality reviews across the recruiting organization.
• Partner cross-functionally with Recruiting Leadership, Finance, Sales Strategy & Operations, Global People Operations, and Engineering to drive operational excellence across the recruiting organization.
• Develop and coach a high-performing team while fostering a culture of analytical thinking, accountability, continuous improvement, and exceptional partnership.

What You Bring

• 10+ years of experience leading Recruiting Operations, Recruiting Strategy, Talent Operations, or a related function within a high-growth organization.
• Experience building and scaling Recruiting Operations functions with deep expertise in recruiting workflows, interview process design, operating models, governance, recruiting systems, capacity planning, and quality of hire.
• Experience leading Recruiting Operations, Program Management, or Strategy teams while developing high-performing managers and individual contributors.
• Proven success implementing scalable recruiting processes that improve recruiter effectiveness, hiring manager experience, candidate experience, and operational consistency.
• Strong analytical skills with experience building executive dashboards, translating recruiting data into business insights, and influencing organizational decisions.
• Experience implementing and optimizing ATS and recruiting technologies (e.g., Greenhouse, Workday), including automation and AI-enabled workflows.
• Exceptional communication and stakeholder management skills with the ability to influence leaders across Recruiting, Finance, People, and the business.
• A builder's mindset—you thrive in ambiguity, enjoy solving complex operational challenges, and continuously improve how organizations hire.

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.