Experience Center Solutions Demo Specialist

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

The Motorola Solutions Chicago Experience Center team is part of the broader Brand, Creative & Customer Experience department within the Marketing & Communications organization. The team is responsible for orchestrating customer visits from around the world, ensuring seamless planning, coordination, and execution, all while creating memorable and engaging experiences that showcase the essence of our brand. The Experience Center Team helps our customers and partners understand our end-to-end portfolio through technology demonstrations and presentations. A few times each year, this team engages as technical architects and storytellers (demonstration planning, network management, story flow, customer tours) at key trade shows globally. The team consists of professionals who collaborate across various functional teams (marketing, product groups, sales professionals and more) to help drive successful visits and product demonstrations as part of the selling process.

Job Description

We are looking for an organized, driven, and highly-motivated Solutions Demo Specialist to help our customers and work partners understand our end-to-end portfolio through technology demonstrations and presentations. This role requires a proactive individual with a strong ability to multitask in a dynamic environment and excellent collaboration and communication skills to work across various teams. The Solutions Demo Specialist will work closely with our marketing teams to assimilate new branding and messaging in support of our solutions and company story, learn about and drive integration of new and acquired technology solutions, along with bringing in new use cases into our customer experiences. The Solutions Demo Specialist will be involved in conducting regular meetings with product marketing teams to review software/product updates and releases to incorporate the latest technology into the Experience Center. Additionally, this position will plan and deliver product solution demonstrations to our customers, partners, investors and internal groups as well as planning, coordinating, designing and executing North America trade show demo plans.

The Solutions Demo Specialist will be responsible, but not limited to, the following:

• Demonstrate our end-to-end ecosystem to our Public Safety and Enterprise customers.

• Develop and update ecosystem demo scripts to include case study examples, important demo takeaways and to ensure alignment with current brand messaging. Collaborate closely with product marketing, product management, global marketing, software/video/critical communications solutions demonstration teams, Industry Team and solution sales specialists.

• Take the lead and serve as the point of contact within the Experience Center Team for planning, coordinating, designing and executing North America trade shows or other technology showcases demo plans.  This requires close collaboration and teamwork with various marketing, events, demo and sales teams. 

• Learn and maintain a deep understanding of the existing technology setup in the Experience Center.

• Conduct regular meetings with product marketing teams to review software/product updates and releases.

• Continue to provide solution demonstrations when needed.

Qualifications and key skills

• Bachelor's degree preferred

• 3+ years of working experience in a customer-facing role preferred

• Must be comfortable presenting our solutions to small and medium-sized groups

• Experience working with technology

• Highly organized, punctual and reliable with attention to detail 

• Professional and polished verbal and written communication across all levels of the organization including executive leadership 

• Ability to work effectively cross-functionally with teams 

• Self-starter who quickly and proactively solves challenges with minimum guidance and direction

• Creative mindset that consistently looks for opportunities to improve and advance the center 

• Confident professional who is ready to break down barriers and foster new and important corporate relationships

• A self-starter with a positive attitude

• Ability to work independently and as part of a broader team

• Proficiency with Google Workspace

• Up to 5 days in the Chicago office -- contingent and required for customer visits taking place in the Center

• Travel requirement: 30%

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Target Base Salary Range: $70,000-$80,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. 

Basic Requirements

• 3+ years working in a customer-facing technology role

• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. (GC/CITIZEN ONLY)

Travel Requirements

None

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

No

Our U.S. Benefits include:

• Incentive Bonus Plans

• Medical, Dental, Vision benefits

• 401K with Company Match

• 10 Paid Holidays

• Generous Paid Time Off Packages

• Employee Stock Purchase Plan

• Paid Parental & Family Leave

• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.