Event Coordinator, Yale School of Management

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Overview
The Event Coordinator (Learning Delivery Specialist) is responsible for the logistical and curricular delivery aspects of executive education programs for the Yale School of Management (SOM) executive education clients, supporting a range of domestic and international programs. Programs may be delivered in-person or online. For in-person programs, this is an on-site role, with the Learning Delivery Specialist serving as the main on-site contact and troubleshooter to resolve issues in real time for faculty, participants, and vendors. Working collaboratively with the Learning Success and Learning Operations teams and various administrative departments at SOM, the Learning Delivery Specialist will support programs as assigned, taking on responsibility for all activities necessary with the planning and delivery of programs of the highest quality. This position reports to the Associate Director for Learning Delivery.

Cover letters are strongly encouraged with your application.

Essential Duties

• Work closely with the Learning Success and Learning Operations teams to coordinate the necessary advance and contingency planning to ensure the smooth and successful execution of client learning initiatives.

• Coordinate travel logistics, room and meal planning, and local transportation for assigned clients and projects. Serve as a liaison on event related matters.

• Develop strong working relationships with the university, vendors, international stakeholders, faculty, and clients. Able to clearly communicate and adapt to faculty requests.

• Work closely with Learning Design colleagues to support the timely compilation, production, and distribution of course materials.

• Contribute to the development and improvement of innovations and program enhancements that will improve customer satisfaction, program effectiveness, and operational efficiency.

• Serve as onsite troubleshooter for client programs and individual program participants.

• Draft, edit, proofread, and disseminate external and internal stakeholder communications related to program delivery. In collaboration with colleagues in the Learning Success and Learning Operations teams, monitor contracts, participant feedback, program budgets, and expenses with suppliers.

• As needed and directed, research benchmarking data on pricing and services in the market, to improve the department’s delivery of services.

• Maintain and manage various education platforms.

• Logistically plan and execute live online programs using Zoom. This includes tech troubleshooting, coordination with faculty, and executives.

• Other projects as assigned.

Required Skills and Abilities

1.    Intermediate to advanced ability with Windows and MacOS operating systems and Microsoft applications, i.e., Outlook, Word, Excel, PowerPoint, and mail merges. Ability to learn quickly, especially the ability to learn and use technology tools in the classroom. Ability to troubleshoot and resolve minor AV/IT problems as they occur.
2. Superior interpersonal skills to interact effectively and represent the school well with participants, faculty, administrators, and corporate contacts. A team player who works well with other members of the staff.
3. Possesses a positive and can-do attitude that supports the mission of the school. Proven ability to work successfully in a fast-paced and changing environment. Ability to flex schedule or work overtime on nights and weekends. Ability to travel may also be required.
4. Excellent organizational skills, attention to detail and accuracy with demonstrated ability to concentrate and perform with constant and varied interruptions, ability to prioritize to meet deadlines and conflicting demands in an organized manner.
5. Excellent written and oral communication skills. Able to clearly communicate and adapt to faculty requests, with the goal of delivering a successful program.

Preferred Skills and Abilities

1. Bachelor’s degree.

2. Experience managing major corporate client relationships and/or events and facilitating the delivery of world-class service.

3. Proficiency in Adobe applications, especially InDesign.

4. Proficiency in NovoEd or learning management systems and Monday.com or project management software.

Principal Responsibilities

1. Oversees and coordinates program activities. Establishes, selects, implements, and coordinates administrative functions, procedures, and systems. 2. Based on knowledge of and experience with program activities, objectives and staff, serves as principal source of information on policies, procedures, programs and office activities. Establishes and maintains professional relationships with internal and external contacts. 3. Processes and monitors expenses and ensures adherence to budgetary guidelines. Prepares budget drafts based on existing budgets. May oversee, coordinate and/or complete applications and materials needed for grant submission. 4. Composes substantive correspondence and written material. Determines sources of data. Compiles, synthesizes and manipulates data. Summarizes findings and writes, produces and distributes reports or portions of reports. May create simple databases. 5. Provides editorial support for a journal/publication. Proofreads and edits material for grammatical and factual accuracy. Tracks copy through various editing and production stages. Communicates with authors, printers, and others concerned with published work. 6. Oversees, instructs, and coordinates activities of support staff. 7. Ensure compliance with University, Federal, and State guidelines, rules, and regulations. 8. May perform other duties as assigned. Required Education and Experience Six years of related work experience, four of them in the same job family at the next lower level and a high school level education; or four years of related work experience and an Associate degree; or little or no work experience and a Bachelor degree in a related field; or an equivalent combination of experience and education.

Job Posting Date

09/25/2026

Job Category

Administrative Support

Bargaining Unit

L34

Compensation Grade

Labor Grade D

Compensation Grade Profile

Hourly Range

$31.83

Time Type

Full time

Duration Type

Staff

Work Model

Hybrid

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

Health Requirements

Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.

Posting Disclaimer

The hiring rate of a role is determined in accordance with the provisions outlined in the respective collective bargaining agreement.

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through  their hiring department.

The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Note

Yale University is a tobacco-free campus.