Digital Services Program Manager

Description -

HP Digital Services Program Manager

Job Summary

The Digital Services Program Manager is responsible for designing, governing, and operationalizing HP's Digital Services commercial program. This leader owns the business architecture that enables enterprise customers to purchase, consume, renew, and expand HP software and digital services through scalable commercial constructs.

The role is responsible for defining HP's Enterprise License Agreement (ELA) framework, Enterprise Discount Program (EDP), packaging strategy, entitlement models, renewal programs, pricing structures, and software governance across the Digital Services portfolio.

Unlike traditional pursuit roles focused on deal execution, this position is accountable for building the program itself and ensuring HP has the right commercial foundation to support enterprise-scale software growth.

Primary Responsibilities

Enterprise Program Development

• Define HP's Enterprise License Agreement (ELA) strategy

• Design the HP Enterprise Discount Program

• Develop term-based discount structures

• Develop volume-based discount structures

• Develop multi-domain discount frameworks spanning:

  • Print

  • Collaboration

  • Security

  • Workflow

  • Future Digital Services offerings

• Create standardized software packaging and entitlement structures

Offer and Portfolio Governance

• Define how Digital Services offerings are bundled and sold

• Establish enterprise packaging tiers

• Determine eligibility requirements and governance controls

• Create scalable ordering and entitlement models

• Develop standardized renewal frameworks

Commercial Strategy

• Develop pricing architecture

• Manage discount and margin governance

• Create software consumption models

• Build renewal and expansion strategies

• Define software attach motions across managed services portfolios

Program Operations

• Create roadmap for future program enhancements

• Partner with other orgs to define policies, business rules, and governance

• Establish KPI framework and reporting

• Monitor program performance and adoption

• Partner with GBU and Category organizations to evolve offerings

Required Experience

• 10+ years HP commercial, category, software, MPS, MDS, or services experience

• Deep knowledge of HP contracting and operational processes

• Experience developing offers, pricing programs, and enterprise agreements

• Strong background in renewals, software licensing, and business operations

• Proven ability to create scalable programs from concept to execution

The base pay range for this role is $162,050 - $239,050 annually with additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits

HP offers a comprehensive benefits package for this position, including:

• Health insurance

• Dental insurance

• Vision insurance

• Long term/short term disability insurance

• Employee assistance program

• Flexible spending account

• Life insurance

• Generous time off policies, including; 

  • 4-12 weeks fully paid parental leave based on tenure

  • 11 paid holidays

  • Additional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

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Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"