Contract Administration Supervisor, Diagnostics

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

Abbott Rapid Diagnostics is part of Abbott’s Diagnostics family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for treatment and management of diseases and other conditions.

This Contract Administration Supervisor will supervise, provide guidance and training to contract administrators and contract coordinators and participate in preparation, negotiation and administration of high-profile contracts, in addition to administrative and procedural support to internal and external customers on behalf of the Contracts & Pricing Department. This role acts as a liaison between account executives, regional sales directors, directors of national accounts, and others in processing and administration of sales contracts.

What You’ll Work On

• Supervise contract administrators and contract coordinators’ day-to-day productivity and provide constructive feedback and coaching
• Track performance of contract administrators and contract coordinators and provide performance evaluations
• Validate and coordinate work of contract administrators and contract coordinators
• Negotiate and draft high-value complex contract terms and conditions in accordance with corporate policies
• Analyze potential risks that contract changes may pose to the organization and provide solution
• Present and explain contract conditions and details to customers, business partners, and management
• Work with different levels of personnel within an organization to analyze and solidify an overall contract strategy
• Acts as a knowledge resource to the contract administrators, contract coordinators and sales organization in regard to current policies, processes and programs
• Provide training to onboarding personnel in contract administration group and  in Sales (as it relates to contract administration process)
• Deploy analytical approach to problem solving, risk assessment and strategy.
• Oversee current contract administration process, identify opportunities, and develop and implement enhancements to improve overall contract administration process.
• Pass on information from upper management to employees and vice versa
• Meet deadlines and update clients with status
• Develop, maintain and foster highly effective internal and external client relationship
• Be one of the company’s CRM system super-user to generate reports, analyze data, and track product and ordering patterns
• Interface with internal fulfillment group and distributors to establish working relationships, assure proper end-user pricing and contract effective dates are loaded
• Responsible for exhibiting professional behavior with both internal/external business associates that reflects positively on the company and is consistent with the company’s policies and practices.
• Perform other duties & projects as assigned.
• Understands and is aware of the quality consequences which may occur from the improper performance of their specific job.

Required Qualifications

• Bachelor’s degree in a business-related discipline.
• Intermediate Word and Excel experience.
• 7 years of relevant experience in commercial sales contracting in bio-tech/healthcare industry

Preferred Qualifications

• More than 7 years of relevant experience directly related to contract administration, preferably within the biotech/ healthcare industry. 
• Demonstrated ability to effectively and constructively communicate across departmental disciplines while pursuing contract department goals.
• Must have excellent oral, written and interpersonal communication skills
• Must have customer service attitude & good computer skills (Microsoft Word, Excel, Outlook, etc.)
• Self-starter and a multi-tasker
• Ability to work in a high volume, dynamic team environment
• Advanced salesforce.com experience preferred
• Previous healthcare, biotech or sales industry experience preferred 

Additional Competencies

• Self-motivated
• Out of the box thinker
• Positive attitude
• Passion for quality and delivery excellence
• Dependable & reliable

Apply Now

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: https://abbottbenefits.com/

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at abbott.com, on LinkedIn at https://www.linkedin.com/company/abbott-/, and on Facebook at https://www.facebook.com/AbbottCareers.

     

The base pay for this position is

$86,700.00 – $173,300.00

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Pricing

     

DIVISION:

CMI ARDx Cardiometabolic and Informatics

        

LOCATION:

United States > Lake Forest : J55

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Not specified

     

MEDICAL SURVEILLANCE:

No

     

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)

     

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

     

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

     

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf