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Business Change Manager (US)

Elevancehealth
VA-NORFOLK, 5800 NORTHAMPTON BLVD Manager Full-time

Anticipated End Date:

2026-09-25

Position Title:

Business Change Manager (US)

Job Description:

Business Change Manager
 

Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.


The Business Change Manager will be responsible for working with management to identify and implement varied projects, programs and plans that support achievement of business unit and enterprise goals. The Business Change Manager is accountable for executing enhancements, expansions, and implementations for Integrated Medicaid Lock-in/ Integrated Commercial Provider Home/ ARG standalone business.

How you will make an impact:

  • Responsibilities Related to Projects
    • Stakeholder Discovery and Business Alignment - Identifies impacted parties, business partners, and resources required.
    • Requirements Definition and Validation
    • Scope Management and Change Control
    • Design and Development Coordination
    • System Integration Testing (SIT) and User Acceptance Testing (UAT)
    • Readiness Planning and Implementation
    • Go-Live Support and Validation
    • Post-Implementation Review and Operational Transition
  • Responsibilities Related to Programs:
    • Develops and designs processes and systems that support business needs.
    • Partner closely with Developers, Process Experts, Business Analysts, Operational Leaders, and Business Stakeholders to support program objectives and strategic initiatives.
    • Lead stakeholder engagement efforts to understand business pain points, desired outcomes, operational impacts, and success criteria.
    • Develop executable project strategies to expand and align business needs with technical delivery capabilities.
    • Drive cross-functional collaboration and alignment across business and technology teams.
    • Designs methods for integrating function and process.
    • Builds support for business change throughout the business unit.
    • Ensure risks, dependencies, and issues are proactively identified and managed.
    • Provide accurate and timely status reporting to leadership and stakeholders.
    • Oversee transition activities from project implementation to operational ownership.
    • Ensure seamless operational coordination and continuous improvement efforts.
    • Leads efforts to identify best practices.


Minimum Requirements: Requires a BA/BS in a related field and minimum of 5 years’ process or project related experience; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences:

  • Experience in successfully developing and managing end-to-end projects with fairly significant operating budget and knowledge of process redesign is strongly preferred.
  • PMP and/or Agile certified preferred.
  • Project management and/or business change management experience preferred.
  • MS Project experience preferred.
  • Jira experience preferred.
  • RACI matrix experience preferred.

For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $85,680 to $128,520.

Locations: Columbus, OH; Virginia

In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company.  The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

*The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, paid time off, stock, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Job Level:

Non-Management Exempt

Workshift:

1st Shift (United States of America)

Job Family:

BSP > Business Support

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.


Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.


How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.


We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.


Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.


The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.


Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process should submit the following form: Accessibility Accommodation Request Form and a member of the team will be in contact. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.


Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.


NOTE: Workday keeps job postings active through 11:59:59 PM on the day before the listed end date. Example: If the end date is 3/13, the posting will automatically come down on 3/12 at 11:59:59 PM. In other words — the job is posted until 3/13, not through 3/13.

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