Buick GMC Zone Manager - West New York / Pittsburgh
Job Description
Field Work Arrangement: This is a field-based position that requires up to 75% travel to dealerships within the assigned territory on a recurring basis. The selected candidate must currently reside within the territory (West New York - Buffalo/Rochester/Pittsburgh) or be willing to relocate to an approved city within the territory within 60 days of the start date.
The Role:
As a Zone Manager, you’ll be the driving force behind sales excellence across your zone. You’ll lead a high-performing field team, build trusted dealer relationships, and execute strategies that fuel growth, customer satisfaction, and brand loyalty. This role leads a high-performing field team, develops strategic plans to expand dealer market share and profitability, and builds strong dealer relationships. The position requires strong communication, negotiation, and decision-making skills, with significant autonomy. The Zone Manager also oversees support functions including product and technology training, accessories, financial services, business development, and dealer digital marketing strategy.
What You'll Do:
Drive achievement of Zone Sales and Aftersales performance objectives
Promote Local Market Association (LMA) alignment and effectiveness through dealer and agency partnership
Lead communications that supports the brand's business priorities and go-to-market strategies
Mentor, coach, develop, and elevate District Manager talent
Champion a business development culture that drives sales growth and aftersales opportunities
Promote dealer engagement and execution excellence in Tier 3 digital marketing initiatives
Lead District Manager teams in optimizing inventory performance and turn rates
Partner with the Accessory Distributor and Installer (ADI) to advance dealer and LMA accessory integration strategies
Assist in development and implementation of Zone customer retention and conquest strategies
Hold dealers accountable through disciplined business planning and action plans that drive sales growth
Oversee the Zone dealer network while managing facility image program execution and compliance
Champion overall Zone training performance and Sales excellence
Champion a customer-centric culture that places the customer at the center of every decision and action
Administer dealer contractual agreements and ensure compliance with performance standards related to retail sales, customer satisfaction, profitability, and working capital
Ensure effective adoption and utilization of dealership empowerment tools and resources
Your Skills & Abilities (Required Qualifications):
Bachelor’s degree in Business, Sales, Marketing or a related field
7+ years of experience in Sales, Marketing, or related fields with a proven track record of driving revenue growth
3+ years of experience leading, coaching, and developing a team highly preferred
Strong automotive industry knowledge and business acumen, which may include sales, aftersales, service operations and customer experience management
Proficiency in Microsoft Excel, including data analysis, reporting, and visualization tools
Ability to travel up to 75%
Must possess and maintain the ability to legally operate a motor vehicle in accordance with the licensing requirements of the states in which work is performed
What Can Give You a Competitive Advantage (Preferred Qualifications):
Leads through influence, aligning cross-functional teams and dealer partners to shared goals
Builds trust-based, long-term relationships with dealers and internal stakeholders
Analyzes complex sales data across district, zone, and regional levels
Uses data and customer insights to drive market-specific action plans
Highly organized and adaptable; thrives in fast-paced, evolving environments
Works independently and effectively manages competing priorities
Thinks strategically and creatively to drive business results
Prior experience leading dealer-facing teams preferred
Navigates conflict constructively and addresses performance gaps directly
Solves complex business challenges with innovative, practical solutions
Effectively delegates and prioritizes across multiple districts and dealerships
Openness to relocate across districts and markets to broaden business knowledge, gain diverse experiences, and support organizational needs
Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position, as well as geography of the selected candidate.
• The salary range for this role is $140,100 to $186,700. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
• Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.
Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.
About GM
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Why Join Us
We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Benefits Overview
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Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
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