Senior Business Program Manager Solutions and Services
Description -
We are seeking a visionary and execution‑driven Principal Program Manager to lead large‑scale, consumer-facing programs across solutions, apps, subscription services, and streaming services. In this role, you will define and drive the delivery of next‑generation monetization solutions that span business solutions, monetization ecosystem, media, and interactive experiences across devices and platforms.
You will orchestrate complex, multi-team initiatives across engineering, product, UX, content operations, marketing, legal, finance, support, and quality, ensuring cohesive, high-quality launches that delight customers and accelerate business growth. You will also lead integrations with 3rd party partners, development vendors, content providers, and platform partners, enabling scalable monetization, premium solution/services experiences, and operational excellence.
This role is ideal for a Principal PM who thrives at the intersection of modern technology, consumer solution experience, product development lifecycle, and monetization strategy, and who can influence across organizations while driving clarity, alignment, and predictable delivery.
Key Responsibilities
Lead end‑to‑end delivery of solutions, apps, streaming services, subscription platforms, and customer experiences
Drive cross‑functional execution across engineering, product, UX, content ops, marketing, legal, finance, support, and QA.
Own program strategy, execution roadmap, KPIs, and delivery governance for high‑visibility media and monetization initiatives.
Oversee app development across PC devices, cross-OS platforms,, ensuring performance, usability, and feature quality.
Improve backend quality & pipelines (data ingestion, metadata, validation) to enhance customer experience and E2E journey.
Support GTM planning, launch readiness, and post‑launch optimization for app, software, and services.
Delivers new monetization ecosystem, subscription services (SaaS solutions), eCommerce engine, and many new consumer facing solutions & platforms.
Advises key stakeholders on the program execution and delivery strategy across all phases of the lifecycle.
Tracks and reports key metrics to drive future product developments, and leads communication to senior managements
Work with BDs and AdTech leads to enable ad-supported monetization.
Assists product management team to monitor competitive markets to determine customers’ needs & pain points for certain product improvements and completes detailed competitive analyses.
Manage 3rd‑party development vendors and platform partners, ensuring delivery accountability and SLA adherence.
Communicate program status, risks, and decisions to executive stakeholders with clarity and influence
Required Skills & Experience
10+ years of project/ program management experience in software/ solutions/ services development
Multiple workstreams, cross-functional teams, various dependencies to deliver the program in time
Expertise and very strong knowledge of the software/ solution development lifecycle, pre/post sales support readiness, GTM, Product generation, Quality/validation flow, E2E customer journey, HP’s compliance requirements, and agile development processes
Strong experience with program governance, risk management, and KPI-driven execution.
In-depth understanding of 3rd party solution business & monetization framework, in particular subscription & payment gateway, SaaS, eCommerce, and mobile apps
Experience working with cross-functional leadership, including customer experience, quality assurance, customer assurance, support, solution marketing, and product design workstreams
Proven ability to manage 3rd‑party development vendors, cross functional, and cross regional stakeholders
Ability to translate technical requirements into clear program deliverables.
Exceptional communication and executive stakeholder management.
Strong analytical, problem-solving, and decision-making skills.
Technical intelligence to represent customers’ needs in technical language and vice versa
Ability to drive clarity and alignment in fast-paced, ambiguous environments.
Clear communication skills and presentation expertise
Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
The pay range for this role is $116,150 to $182,400 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.
Benefits:
HP offers a comprehensive benefits package for this position, including:
Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including;
4-12 weeks fully paid parental leave based on tenure
11 paid holidays
Additional flexible paid vacation and sick leave (US benefits overview)
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Job -
Business PlanningSchedule -
Full timeShift -
No shift premium (United States of America)Travel -
Relocation -
Equal Opportunity Employer (EEO) -
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"