Manager, Pharmacy Technicians - Outpatient Pharmacy

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

601 Elmwood Ave, Rochester, New York, United States of America, 14642

Opening:

Worker Subtype:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

40

Department:

500160 Pharmacy SMH

Work Shift:

UR - Day (United States of America)

Range:

UR URC 211 H

Compensation Range:

$28.47 - $39.84

Responsibilities:

Directly supervises Pharmacy Technicians. Oversees all recruiting, hiring, and onboarding processes for new staff. Provides guidance and mentoring to staff and oversees performance management. Manages employee scheduling. Ensures that all pharmacy technician functions are completed in alignment with state, federal and local regulations.

ESSENTIAL FUNCTIONS

• Directly manages, evaluates, and provides feedback and guidance to technician supervisors. Responsible for development and ensuring up-to-date knowledge with the technology and expectations of the position as it evolves. Defines and manages technician career ladder movements in coordination with technician supervisors. Oversees performance management, including auditing and attending evaluations, and guiding/supporting corrective discipline as needed. Monitors PTO and vacation time and prepares overtime reports for auditing by the technician supervisors. Monitors time and attendance for all inpatient pharmacy technicians. Assists in the development of departmental operating policies and procedures and ensures adherence. Coordinates with administration team to manage leave administration cases. Chairs bi-weekly Inpatient Supervisors meeting that includes HR, administration team and recruiters as attendees. Handles HR issues as they arise and escalates to administrators and HR business partner as needed.
• Serves as back-up to schedule all inpatient pharmacy technicians in scheduling software. In coordination with technician supervisors, keeps up to date records of skills/cross training of all pharmacy technicians. Develops and maintains records of competency assessments for all inpatient pharmacy technicians. Meets scheduling deadlines set to publish each monthly schedule. Develops and oversees the implementation of ongoing employee training and development program to ensure the progression of technical staff. Develops and maintains training material/manuals. Completes payroll for all inpatient pharmacy technicians. Coordinates with administration team to follow up on any concerns regarding payroll. Monitors staffing levels and delegation of resources to cover absences.
• Assists recruitment with new initiatives to attract qualified candidates. Works with division administration to ensure successful onboarding of new staff members, including computer and email accounts, and various other onboarding tasks. Welcomes new employees to the department, ensuring a smooth transition into a new work environment. Conducts interviews. Monitors inpatient technician FTEs jointly with department leadership and administration team.
• Other duties as assigned.

MINIMUM EDUCATION & EXPERIENCE

• Bachelor's degree and 3 years of management experience required
• Master's degree preferred
• Or equivalent combination of education and experience

LICENSES AND CERTIFICATIONS

• PHAR-C - Certified Pharmacy Tech Licensed/registered in NYS upon hire required

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.