Deskside Technician I (Contract Talent)

Who We Are

Robert Half is seeking a Deskside Technician I who will provide support for corporate users. They install, repair, and perform preventive maintenance on, and supply, and inventory personal computers and related equipment. They work with technical support and other IT teams to detect and rectify system performance problems that affect the productivity of corporate users. Typically, they identify areas for improvement and coordinate the deployment of technology solutions. In some locations, they may be responsible for modifying, repairing, and conducting preventative maintenance on other IT equipment and related systems. They may set up, coordinate, and monitor the operation of IT equipment associated with a data center. They perform other troubleshooting activities as required.

What You'll Do

• Install, upgrade, and support Robert Half Windows PCs and laptops using approved applications and corporate scripts.
• Provide basic software support for Microsoft Office suite.
• Provide installation and troubleshooting documentation.
• Use ticketing system to respond to technical support issues and logs information regarding requests and support activities that have minimal customer interaction. For example: wiping/re-imaging equipment to prep for inventory, hot swaps/repairs, phone deployments, pickup of equipment from termination requests, keyboard/mouse replacement.
• Contact vendors to request warranty service for supported equipment i.e., monitors, PCs, laptops.

What You'll Need

• High School diploma.
• A+ and/or CNA certification desired.
• Prefer recent experience supporting windows and Mac OS based PC’s.

The typical hourly pay rate for this position is shown below and is negotiable depending upon experience and location.

Benefits are available to contract/temporary professionals, including medical, vision, and dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

Robert Half Inc. is an Equal Opportunity Employer. M/F/Disability/Veteran

As part of Robert Half’s Corporate Services facility employment process, any offer of employment is contingent upon successful completion of a background check.

Our recruiters use their expertise and may utilize AI to help with their evaluation of candidates.

Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance.

In your email please include the following:

• The specific accommodation requested to complete the employment application.

• The location(s) (city, state) to which you would like to apply.

For positions located in San Francisco, CA: Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

For positions located in Los Angeles County, CA: Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.